Our products are built on beliefs and values that evolved through over a century of manufacturing. We construct our furniture with care and precision, and we hold ourselves accountable for every detail.
We believe the end result makes the extra effort worth the many years it lasts.
We sell Flexsteel home furniture through authorized Flexsteel retailers. Visit Find Flexsteel for information on retailers nearest to you.
Sorry; we cannot access the inventory records of our authorized Flexsteel furniture dealers, but they will be happy to help locate the piece you’re looking for. You can get in touch by visiting Find Flexsteel for information on retailers nearest to you.
For any of our Flexsteel leather furniture, leather touch-up kits are available through Uniters North America. To order, please visit unitersna.com or call 1.800.234.8986.
Lifetime Limited Warranty
Seat cushion foam
Five-Year Limited Warranty
One-Year Limited Warranty
Pillow fiber filling
Flexsteel upholstered home furniture limited warranties apply to the original purchaser for the specified periods of time (see above), beginning the date the product is purchased from an authorized Flexsteel retailer in the United States or Canada. Flexsteel products used under normal, indoor residential conditions are warranted against manufacturing and material defects for as long as the product remains in the original upholstery and for as long as parts are available.
For third-party warranties offered by other companies, contact those companies for further information.
Flexsteel products are not warranted against wear and tear or damage resulting from neglect, abuse, misuse, rental or commercial use, pets, extreme temperatures, exposure to sunlight, chemical treatments, excessive soiling, accidents, or improper storage, care, or cleaning. Please see the Care & Cleaning Instructions below.
Flexsteel does not warrant the following:
These warranties are valid for products purchased after June 2016.
The following are not considered defects:
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
To request a service claim under these warranties, contact the Flexsteel retailer where you made your purchase or your nearest authorized Flexsteel retailer. To initiate a claim, you will need to provide proof of purchase. If the product is still under warranty, the retailer will make arrangements for repair or replacement. After the first year of the warranty period, the purchaser is responsible for the labor and shipping costs associated with returns and repairs.
*Specialty brand fabric warranties may vary. Please refer to the warranty tag for each fabric brand for complete warranty details.
These warranties do not apply to bedroom, dining, home office, or occasional furniture.
These warranties do not apply to Flexsteel upholstered furniture purchased from an authorized Flexsteel retailer outside the United States or Canada.
Flexsteel Industries, Inc.
PO Box 877
Dubuque, IA 52004-0877