Five-Year Limited Warranty Information*

 

This limited warranty applies to the original purchaser for five years, beginning the date the product is purchased from an authorized Flexsteel retailer. Flexsteel products used under normal, indoor residential conditions are warranted against manufacturing and material defects for as long as the product remains in the original upholstery and for as long as parts are available.

 

For third-party warranties offered by other companies, contact those companies for further information.

Your Rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Exclusions: Flexsteel products are not warranted against wear and tear or damage resulting from neglect, abuse, misuse, rental or commercial use, pets, extreme temperatures, exposure to sunlight, chemical treatments, excessive soiling, accidents, or improper storage, care, or cleaning. Please visit our website at www.flexsteel.com for proper care and cleaning instructions. Flexsteel does not warrant the following:

• Normal fading, pilling, shading, wrinkling, shrinkage, stretching, wear, and color loss of fabrics and leathers.

• In-store samples or product designated “as is” at the time of purchase.

• Minor differences between your furniture and in-store samples, printed materials, and video or internet displays. These warranties are valid for products purchased after June 2016.

Notes: The following is not considered a defect:

• Color variations caused by lighting angles and markings displayed on fabrics such as velvets and silks.

Service Claims: To request a service claim under this warranty, contact the Flexsteel retailer where you made your purchase or your nearest authorized Flexsteel retailer. To initiate a claim, you will need to provide proof of purchase. If the product is still under warranty, the retailer will make arrangements for repair or replacement. After the first year of the warranty period, the purchaser is responsible for the labor and shipping costs associated with returns and repairs.

Warrantor: Flexsteel Industries, Inc. • PO Box 877 • Dubuque, IA 52004-0877

 

*For furniture warranty information, always refer to the warranty tag on the furniture, or see a retail sales associate.