Flexsteel Industries, Inc. is the sole owner and proprietor of the Flexsteel name, trademarks, logos, and certain other trademarks appearing on Flexsteel products. Flexsteel also owns copyright in various images, text, marketing, sales, and technical materials. The foregoing Flexsteel materials are the property of Flexsteel, and the use by any customers, representatives, or retailers is at Flexsteel’s sole discretion.  Use by any unauthorized customer, representative, or retailer, including any usage that falsely indicates authorization, is expressly prohibited. We reserve the right to specify requirements for any use of these materials including for interior and exterior signage. Flexsteel Industries, Inc. has discretion to provide to authorized customers, representatives, or retailers, who must purchase directly from Flexsteel, the use of Flexsteel logos for advertising, promotion, and (when applicable) identification of Flexsteel Gallery, Studio, or Dealer location and also for Flexsteel product on such terms as Flexsteel shall determine.  Customer, retailer, or representative use of the above materials indicates your agreement to these terms.


Effective Date:  August 25, 2015

Revised August 23, 2018


Flexsteel Industries respects your privacy and we are committed to protecting it through our compliance with this policy.  As our services are limited to the continental United States, this website is intended for use by the residents of the United States only, and is governed its laws. 

This policy applies to the information we collect on this website and describes the types of information we may collect from you or that you may provide when you visit  www.flexsteel.com, and our practices for collecting, using, maintaining, protecting and disclosing that information.  Please read this policy carefully to understand our policies and practices regarding your information and how we treat your information.

Children Under the Age of 13

Our website is not intended for children under 13 years of age.    If you are under 13, do not use or provide any information on this website or on or through any of its features.  If we learn we have collected or received information from a child under 13 without verification of parental consent, we will delete the information.

Information We Collect About You and How We Collect It

We collect information from and about users of our website, including the following:

  • By which you may be identified, such as your name, address, phone number, or e-mail address;
  • That is about you but individually does not identify you, such as general geographic and demographic information; and
  • About your internet connection, the equipment you use to access our website and the usage details. 

We collect this information:

  • Directly from you when you provide information to us.

  • Automatically as you navigate through the site.  Information collected automatically may include usage details, IP addresses and information collected through cookies.

Information You Provide to Us.   The information we collect on or through our website may include:

  • Information that you provide by filling in forms on the website.   This includes information provided at the time of requesting further services.
  • Records and copies of your correspondence (including e-mail addresses), if you contact us.
  • Your search queries on the website.

Information We Collect Through Automatic Data Collection Technologies. 

As you navigate through and interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:

  • Details of your visits to our website, including the pages you visit and session length.
  • Information about your computer and internet connection, including your IP address.

The information we collect automatically helps us to improve our website and deliver a better and more personalized service by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your favorite products, allowing us to customize our website according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our website.

The technologies we use for this automatic data collection include:

  • Cookies.  A cookie is a small file placed on the hard drive of your computer.  You may refuse to accept browser cookies by activating the appropriate setting on your browser.  However, if you select this setting you may be unable to access certain parts of our website.  Unless you have adjusted your browser setting so that it refuses cookies, our system will issue cookies when you direct your browser to our website.

  • “Google Analytics,” which only collects the IP address assigned to you on the date you visited the site and does not gather your name or other identifying information.  We do not combine the information collected through Google Analytics with your identifiable information.  Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit the site, the cookie cannot be used by anyone but Google.  You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any information:

To present our website and its contents to you.

To provide you with information, products or services you request from us.

To allow you to participate in interactive features on our website.

To fulfill any other purpose for which you provide the information

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. 

We may disclose information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries.
  • To contractors, service providers and other third parties we use to support our business.
  • To fulfill the purpose for which you provide the information.  For example, if you e-mail to inquire on retail opportunities, we will transmit the contents of that e-mail and your e-mail address to the recipients. 

We may also disclose your information to comply with any court order, law or legal process, including responses to any government or regulatory request.

Accessing or Correcting Your Information

You may e-mail us at Customer_Service@Flexsteel.com to request access to, correct or delete any information that you have provided to us.

Data Security

We have implemented various safeguards to protect the information submitted to us; however, no method of transmission over the internet is 100% secure.  While we strive to use commercially accepted practices to protect your information, we cannot guarantee its absolute security.


If you have provided us with information, but do not wish to receive further information from Flexsteel, you can simply reply to any of our emails and type “unsubscribe” in the subject line or send an e-mail to our customer service email and opt-out.

Contact Us

To ask questions or comment about this privacy policy and our privacy practices, contact us at:  Customer_Service@Flexsteel.com.