Showing FAQs in

For questions about becoming an authorized Flexsteel Vehicle or Marine retailer, please contact Flexsteel Recreation at (563) 556-7730.

Home products are not warrantied for use in recreation environments. For additional questions, please contact your local Flexsteel Vehicle or Marine retailer. Visit Find Flexsteel for information on retailers nearest to you. 

Flexsteel retailers are happy to check the availability of fabrics and place your fabric order for you. Visit Find Flexsteel for information on retailers nearest to you. 

Yes, Please call the Flexsteel Recreation Customer Care Team at (563) 556-7730.

We do not offer suggested retail pricing.

Buying Flexsteel

We'd love to work with you to create the furniture that's right for your project. Visit Find Flexsteel to get in touch with a sales representative.

Flexsteel Recreation furniture is only sold through authorized Flexsteel Vehicle and Marine retailers. Visit Find Flexsteel for information on retailers nearest to you.

No, Flexsteel Recreation furniture is not available on other websites, except authorized Flexsteel retailers.

Sorry; we cannot access the inventory records of our authorized Flexsteel furniture dealers, but they will be happy to help locate the piece you’re looking for. You can get in touch by visiting Find Flexsteel for information on retailers nearest to you.

Please refer to our measurement guide here.

Please call the Flexsteel Recreation Customer Care Team at (563) 556-7730.

Selling prices are determined by individual Flexsteel furniture retailers. You can get in touch with one by visiting Find Flexsteel for information on retailers nearest to you. 

Warranty & Repairs

Sorry, we don’t offer re-upholstery services. We recommend you check with your local Flexsteel retailer to see if they offer re-upholstery services or can recommend a reputable re-upholstery company. Visit Find Flexsteel for information on retailers nearest to you.

Flexsteel furniture retailers are happy to check the availability of fabrics and place your fabric order for you. Visit Find Flexsteel for information on retailers nearest to you.

Please provide a report of any defects along with proof of purchase as soon as possible to the Flexsteel retailer where your furniture was purchased. Your retailer will determine if a needed repair is covered under the warranty and make arrangements.

If the damaged furniture is more than a year old, you will be responsible for covering shipping and labor costs incurred in repair.

Visit Find Flexsteel for information on retailers nearest to you.

If your local Flexsteel Vehicle or Marine retailer is no longer in operation, please contact the Flexsteel Recreation Customer Care Team at (563) 556-7730.

Please get in touch with your local Flexsteel furniture retailer, who will have all the information necessary to track the status of your furniture order or the status of your repair work.

Sorry, we do not offer wood touch-up kits at this time.

Your retailer will handle your warranty claim.

Visit Find Flexsteel for information on retailers nearest to you.

If your local Flexsteel Vehicle or Marine retailer is no longer in operation, please contact the Flexsteel Recreation Customer Care Team at (563) 556-7730.

Yes, please contact your local Flexsteel Vehicle or Marine authorized retailer. Visit Find Flexsteel for information on retailers nearest to you.

Care & Cleaning

Our motion furniture (power and non-power) requires little or no maintenance. Please check with your local Flexsteel authorized retailer for more details on warranty and care.  Visit Find Flexsteel for information on retailers nearest to you.

Our reclining furniture (power and non-power) requires little or no maintenance. Please check with your local Flexsteel authorized retailer for more details on warranty and care. Visit Find Flexsteel for information on retailers nearest to you.

All fabrics in the Flexsteel line are classified for cleanability according to the American Home Furnishings Alliance (AHFA) cleanability code. We ship all our furniture with the corresponding cleanability code on the fabric page.
All fabric types should be vacuumed and brushed frequently to remove dust. When possible, we recommend that your upholstered furniture be cleaned by experienced professional cleaners due to the highly toxic ingredients in some cleaning compounds. 

Specific cleaning guidelines for each type of fabric code are listed below:

W – Clean with water-based cleaning agents or water-based foam cleaning agents.

S – Clean with pure solvents (petroleum distillate-based products may be used).
Water-based or detergent-based cleaners may cause excessive shrinking. Water
stains may become permanent and may be unable to remove with solvent cleaning
agents.

W/S – Clean with water-based cleaning agents, foam, or pure solvents (petroleum
distillate-based products may be used).

X – Clean only by vacuuming or light brushing to prevent accumulation of dust.
Water-based foam or solvent-based cleaning agents of any kind may cause
excessive shrinking or fading.

We recommend cleaning your leather recreation furniture with mild soap and water only.

No, all Flexsteel furniture is CARB (California Air Resources Board) compliant. Also, all our finishes are lead free.

Order Status

All our furniture is made in the USA.

Flexsteel only ships direct to your authorized locations.

Our own fleet network operates out of all our plants delivering to each of our product markets.

Please contact the rauthorized dealer where your furniture was purchased for up-to-date information on your order.

Please contact your retailer for delivery status updates.

Please get in touch with your Flexsteel authorized dealer to address the issue. Visit Find Flexsteel for information on authorized dealers nearest to you.

Individual Flexsteel authorized dealers have their own return and exchange policies. Visit Find Flexsteel for information on authorized dealers nearest to you.

Generally, there is a no-cancellation policy for custom-order items. Please check with your local Flexsteel authorized dealer for more information on your specific order. Visit Find Flexsteel for information on the authorized dealer nearest to you.

Please contact your Flexsteel authorized dealer if you have an issue with your furniture and to discuss the return policy. Visit Find Flexsteel for information on the authorized dealer nearest to you.

Please get in touch with your Flexsteel authorized dealer to address the issue.  Visit Find Flexsteel for information on authorized dealers nearest to you.

Lead times vary by project. For more information please contact your local Flexsteel Vehicle or Marine retailer. Visit Find Flexsteel for information on retailers nearest to you.

For information on expediting your order please contact your local Flexsteel Vehicle or Marine retailer. Visit Find Flexsteel for information on authorized dealers nearest to you.

Yes, we can ship internationally. Please contact your local Flexsteel Vehicle or Marine retailer for details. Visit Find Flexsteel for information on retailers nearest to you.

Flexsteel Website

Sorry; we currently don’t offer services for interior designers, but we’re always thinking of new ways we can help. Please Contact Us if you have a specific request or would like to share your ideas.

This feature allows you to view our entire in-line offering and save some of your favorites. Then the next time you visit our site you're able to access those items you selected from your previous web session.

Please contact a Flexsteel authorized retailer to discuss furniture styles and customization options. Visit Find Flexsteel for information on retailers nearest to you.

We update our products frequently, so brand-new items will appear on the site quickly.

All available information is on Flexsteel.com if you need additional information please contact your sales representative or Customer Care at 662-323-5481

Authorized Dealer

Please contact your Flexsteel sales representative or customer care for desired information.

Sorry, we don’t offer those.

Sorry, we do not produce slipcovers for Flexsteel furniture.

Please contact your Flexsteel sales representative.

Please contact your Flexsteel sales representative.