HOME FURNITURE WARRANTY

Lifetime Limited Warranty
Flexsteel Seat Spring, Feather Comfort Cushion (FC), Plush Cushion (PC), Extra Firm High Resiliency Cushion (HR), High Resiliency Luxury Cushion (HC), Recliner Mechanism and Frame.

Flexsteel warrants the seat spring, frame, and, where supplied, recliner mechanism, seat cushioning materials against failure or breakage for the lifetime of the product, while upholstered in the original fabric, under conditions of ordinary use, for as long as the original purchaser owns this furniture.

Note: Loss of cushion resilience should not be confused with slight softening and flattening of cushion foam and fibers as a result of normal use and aging. Cushion materials conform to the shape of the user and should not be considered manufacturing defects.

Five-year Limited Warranty
Sofa Sleeper Mechanisms
Flexsteel warrants sofa sleeper mechanisms against failure or breakage for a period of five years.

Two-year Limited Warranty
Luxury Cushion (LC)
Flexsteel warrants Luxury Cushion (LC), to be free from manufacturing defects for a period of 2 years.

One-year Limited Warranty
Upholstery Fabrics, Leather, and Metal Mechanical Parts
Flexsteel warrants upholstery fabrics, leather, metal mechanical parts, power recliner electrical components not covered by other warranties.

No two pieces of leather are exactly alike; variations and marks occur naturally and are not defects.

Other Rights
These warranties give you specific legal rights. You may also have other rights, which vary according to where you live. For warranties offered by other companies, you should contact those companies for further information.

Exclusions
These warranties do not apply to furniture intentionally misused, or to damage resulting from negligence, exposure, rental or commercial use, improper cleaning, or other unreasonable use, or to fabric damage or failure due to additional chemical treatment, improper cleaning, or when heavy soiling or abuse is evident. These warranties are not transferable.

Caution
Children should not be allowed to play on or operate motion products. The leg rest of a recliner folds down on closing and could result in injury to a child. Always leave unoccupied chairs in closed upright position. Smoldering smoking materials or flames can cause urethane foam to burn, creating upholstered furniture fires.

In The Event Of Defects
Report any defects promptly to your dealer with proof of purchase. If a needed repair is covered under the warranty, your Flexsteel dealer will make arrangements. Covered repairs will be completed within a reasonable amount of time. If a product is more than a year old, the original purchaser is responsible for costs incurred in shipping and labor for repair.

Ultra-soft Pillow Back
Ultra-soft pillow backs have sink-in softness thanks to blown-in cushion filling. If your sofa has one of these popular backs, its back pillows should be fluffed occasionally, just as with any other fine pillow, to keep those fine fibers evenly distributed.

Warrantor:
Flexsteel Industries, Inc.
P.O. Box 877
Dubuque, IA 52004-0877

 

LATITUDES WARRANTY

Lifetime Limited Warranty
In Flexsteel's Limited Warranty, “Lifetime” of the product means while upholstered in the original leather or fabric, under conditions of ordinary use, to the original purchaser. recovering the frame voids all warranties because in recovering, some or all components may be changed. This warranty does not cover damage as a result of misuse, improper cleaning, rental or commercial and institutional use. Leather is a natural material and minor variations between floor samples and custom-order pieces may occur and are not covered under this warranty. See your local Flexsteel retailer for complete warranty details.

Seat Spring
Flexsteel warrants to you, the original retail purchaser, protection against manufacturing defects of Flexsteel seat springs. This warranty applies for the lifetime of the product as long as it remains upholstered in the original leather or fabric, and is used under normal wear, in normal conditions.

Frame
Flexsteel warrants to you, the original retail purchaser, protection against manufacturing defects of frames and Flexsteel seat springs. This warranty applies for either 2 years or lifetime depending on the product you choose as long as it remains upholstered in the original leather or fabric, and is used under normal wear, in normal conditions. See your local Flexsteel retailer for complete warranty details.

Mechanism
Flexsteel warrants to you, the original retail purchaser, protection against manufacturing defects of recliner mechanisms. This warranty applies for a period of five (5) years under conditions of normal use.

Cushion
Flexsteel warrants to you, the original retail purchaser, protection against abnormal loss of
resiliency of the upholstered furniture, for either two (2) or five (5) years depending on the product you choose, as long as it is used under normal wear and other normal conditions. Abnormal wear and abnormal loss of resiliency should not be confused with softening and flattening of the foam and fibers, which are considered normal wear, and are not defects. See your local Flexsteel retailer for complete warranty details.

Filling Materials
Flexsteel warrants to you, the original retail purchaser, protection against loss of resiliency of filling materials for one (1) year. Compressing of polyurethane foam with use is not considered loss of resiliency.

Leathers & Fabrics
Flexsteel leathers and fabrics are warranted for a period of one (1) year. No two pieces of leather are exactly alike. Variations and marks occur naturally and are not defects.

In the Event of Defects
Report any defects promptly to your dealer with proof of purchase. If needed repair is covered under warranty, your Flexsteel dealer will make arrangements. Covered repairs will be completed within a reasonable amount of time. If product is more than one (1) year old, the original purchaser is responsible for cost incurred in shipping and labor for repair.

Warrantor:
Flexsteel Industries, Inc.
P.O. Box 877
Dubuque, IA 52004-0877