Congratulations on bringing Flexsteel into your home.  It is furniture with a fine heritage that will reward your confidence with years of beautiful comfort.  Behind your new furniture stands one of the America’s oldest and finest upholstered furniture makers.  Flexsteel is a custom-seating specialist creating residential, commercial and vehicle seating for more than a century.

 

HOME FURNITURE WARRANTY

Lifetime Limited Warranty
Flexsteel Seat Spring, Feather Comfort Cushion (FC), Plush Cushion (PC), Extra Firm High Resiliency Cushion (HR), High Resiliency Luxury Cushion (HC), Recliner Mechanism and Frame.

Flexsteel warrants the seat spring, frame, and, where supplied, recliner mechanism, seat cushioning materials against failure or breakage for the lifetime of the product, while upholstered in the original fabric, under conditions of ordinary use, for as long as the original purchaser owns this furniture.

Note: Loss of cushion resilience should not be confused with slight softening and flattening of cushion foam and fibers as a result of normal use and aging. Cushion materials conform to the shape of the user and should not be considered manufacturing defects.

Five-year Limited Warranty
Sofa Sleeper Mechanisms
Flexsteel warrants sofa sleeper mechanisms against failure or breakage for a period of five years.

Five-year Limited Warranty
All power recliners and motion furniture that use Limoss motors, Limoss transformers, and all other Limoss electrical components are warranted to be free of defects in manufacturing and workmanship for five (5) years from date of purchase.

Two-year Limited Warranty
Luxury Cushion (LC)
Flexsteel warrants Luxury Cushion (LC), to be free from manufacturing defects for a period of 2 years.

One-year Limited Warranty
Upholstery Fabrics, Leather, and Metal Mechanical Parts
Flexsteel warrants upholstery fabrics, leather, metal mechanical parts, power recliner electrical components not covered by other warranties.

No two pieces of leather are exactly alike; variations and marks occur naturally and are not defects.

*Note: Velvets, chenilles and fabrics containing rayon may have color variation within, caused by the angle that light hits these fibers. Shading and crushing is a normal sign of use and are not a factory defect.

Other Rights
These warranties give you specific legal rights. You may also have other rights, which vary according to where you live. For warranties offered by other companies, you should contact those companies for further information.

Exclusions
These warranties do not apply to furniture intentionally misused, or to damage resulting from negligence, exposure, rental or commercial use, improper cleaning, or other unreasonable use, or to fabric damage or failure due to additional chemical treatment, improper cleaning, or when heavy soiling or abuse is evident. These warranties are not transferable.

Caution
Children should not be allowed to play on or operate motion products. The leg rest of a recliner folds down on closing and could result in injury to a child. Always leave unoccupied chairs in closed upright position. Smoldering smoking materials or flames can cause urethane foam to burn, creating upholstered furniture fires.

In The Event Of Defects
Report any defects promptly to your dealer with proof of purchase. If a needed repair is covered under the warranty, your Flexsteel dealer will make arrangements. Covered repairs will be completed within a reasonable amount of time. If a product is more than a year old, the original purchaser is responsible for costs incurred in shipping and labor for repair.

If a product is more than a year old, the original purchaser is responsible for costs incurred in shipping and labor for repair.

Ultra-soft Pillow Back
Ultra-soft pillow backs have sink-in softness thanks to blown-in cushion filling. If your sofa has one of these popular backs, its back pillows should be fluffed occasionally, just as with any other fine pillow, to keep those fine fibers evenly distributed.

Please refer to dealer for specific style warranties.

Warrantor:
Flexsteel Industries, Inc.
P.O. Box 877
Dubuque, IA 52004-0877

 

 

Table Warranty

One-Year Limited Warranty

Congratulations on selecting exclusive Flexsteel occasional furniture. Each piece is crafted to bring years of beauty to your home.

To ensure that those good looks last, we suggest the following tips for cleaning and maintenance.

For Cane & Wicker:

*Do not use water, alcohol, lacquer thinner, acetone or any alcohol-based product.

*Vacuum with soft brush to remove dust; hard-bristle brushes will mar surface.

*Wipe surface with furniture polish and soft, dry cloth for regular surface cleaning.

For Marble & Stone:

*Do not use alcohol, lacquer thinner, acetone or any alcohol-based product.

*Spills should immediately be blotted with a dry cloth. Use a lightly water-dampened cloth to remove any residue, then dry with a soft cloth and apply furniture polish.

For Metal:

*Do not use water, alcohol, lacquer thinner, acetone, mineral spirits or any alcohol-based product.

*Dust regularly with furniture polish and soft cloth or chamois.

For Wood:

*Do not use water, alcohol, lacquer thinner, acetone or any alcohol-based product.

*Dust regularly with furniture polish and soft cloth or chamois.

*Spills should immediately be blotted with a dry cloth. Use a lightly water-dampened cloth to remove any residue, then dry with a soft cloth and apply furniture polish.

For Glass:

*Wipe surface with glass cleaner and soft cloth to remove dust, spill or fingerprints.

*Do not place hot items (pans, dishes, irons) directly on this surface.

Please refer to dealer for specific style warranties.

© Flexsteel Industries, Inc.



Charisma Accent Chair Warranty – LC Cushions, Sinuous Wire Springs

We hope your selection of a fine Charisma product will become a wonderful accent to your home. Richly-finished, carved frames, expertly tailored upholstery and beautiful fabrics create seating of high quality and craftsmanship.

One-Year Limited Warranty

Each Charisma product is warranted to be free of manufacturing defects for a period of one year to the original purchaser under conditions of normal use.

Please refer to dealer for specific style warranties.

© Flexsteel Industries, Inc.



Charisma Accent Chair Warranty – PC Cushions, Sinuous Wire Springs

We hope your selection of a fine Charisma product will become a wonderful accent to your home. Richly-finished, carved frames, expertly tailored upholstery and beautiful fabrics create seating of high quality and craftsmanship.

Lifetime Limited Warranty – PC Cushions

The plush (PC) cushion has a limited lifetime warranty against failure as long as it’s upholstered in the original fabric, under conditions of ordinary use, for as long as the original purchaser owns this furniture.

Note: Loss of cushion resilience should not be confused with slight softening and flattening of cushion foam and fibers as a result of normal useand aging. Cushion materials conform to the shape of the user and should not be considered manufacturing defects.

One-Year Limited Warranty

Each Charisma product is warranted to be free of manufacturing defects for a period of one year to the original purchaser under conditions of normal use.

Please refer to dealer for specific style warranties.

© Flexsteel Industries, Inc.



Charisma Accent Chair Warranty – PC Cushions, Dual Flex Spring Systems

We hope your selection of a fine Charisma product will become a wonderful accent to your home. Richly-finished, carved frames, expertly tailored upholstery and beautiful fabrics create seating of high quality and craftsmanship.

Lifetime Limited Warranty – PC Cushions, Dual Flex Seat Spring, Frame

The Dual Flex seat spring, frame, and plush (PC) cushion has a limited lifetime warranty against failure as long as it’s upholstered in the original fabric, under conditions of ordinary use, for as long as the original purchaser owns this furniture.

Note: Loss of cushion resilience should not be confused with slight softening and flattening of cushion foam and fibers as a result of normal use and aging. Cushion materials conform to the shape of the user and should not be considered manufacturing defects.

One-Year Limited Warranty

Each Charisma product is warranted to be free of manufacturing defects for a period of one year to the original purchaser under conditions of normal use.

Please refer to dealer for specific style warranties.

© Flexsteel Industries, Inc.

LATITUDES WARRANTY

Lifetime Limited Warranty
In Flexsteel’s Limited Warranty, “Lifetime” is defined by the life of the original leather. Recovering the frame voids all warranties because in recovering, some or all components may be changed. This warranty does not apply to furniture intentionally misused, or to damage resulting from negligence, exposure, rental or commercial use, pet damage, improper cleaning, or other unreasonable use, or to fabric/leather damage or failure due to additional chemical treatment, improper cleaning, or when heavy soiling or abuse is evident. Fabric fading, pilling, shrinkage, stretching, fabric wearability and colorfastness are not covered by this warranty. This warranty is not transferable. Leather is a natural material and minor variations between floor samples and custom-order pieces may occur and are not covered under this warranty.

Frames and Seat Spring:
Flexsteel warrants to you, the original retail purchaser, protection against manufacturing defects of Flexsteel seat springs. This warranty applies for the lifetime of the product as long as it remains upholstered in the original leather, and is used under normal wear, in normal conditions. Some Latitudes styles carry a two (2) year frame warranty and some Latitudes styles carry a lifetime warranty under conditions of normal use.  Please
refer to your Flexsteel dealer for a list of specific styles and their warranties.

Cushion and Mechanism:
Flexsteel warrants to you, the original retail purchaser, protection against abnormal loss of resiliency of the upholstered furniture, for five (5) years or two (2) years depending on the style, as long as it is used under normal wear and other normal conditions. Abnormal wear and abnormal loss of resiliency should not be confused with softening and flattening of the foam and fibers, which are considered normal wear, and are not defects. Please refer to your Flexsteel dealer for a list of specific styles and their warranties. Flexsteel also warrants the recliner mechanisms for a period of five (5) years under conditions of normal use. 

Power:
All power recliners and motion furniture that use Limoss motors, Limoss transformers, and all other Limoss electrical components are warranted to be free of defects in manufacturing and workmanship for five (5) years from date of purchase, under conditions of normal use.    

Filling Materials
Flexsteel warrants to you, the original retail purchaser, protection against loss of resiliency of polyurethane foam for one (1) year. Compressing of polyurethane foam and fibers with use is not considered loss of resiliency.

Leathers & Fabrics
Flexsteel leathers and fabrics are warranted for a period of one (1) year. No two pieces of leather are exactly alike. Variations and marks occur naturally and are not defects.

In the Event of Defects
Report any defects promptly to your dealer with proof of purchase. If needed repair is covered under warranty, your Flexsteel dealer will make arrangements. Covered repairs will be completed within a reasonable amount of time. If product is more than one (1) year old, the original purchaser is responsible for cost incurred in shipping and labor for repair.

Please refer to dealer for specific style warranties.

Warrantor:
Flexsteel Industries, Inc.
P.O. Box 877
Dubuque, IA 52004-0877