Home Furniture Warranties
The following are warranted against failure or breakage while upholstered in the original fabric, under conditions of ordinary use, as long as parts are available, and for as long as the original purchaser owns this furniture, for the noted period of time.
Lifetime Limited Warranty
Flexsteel Seat Springs; Mechanisms, Frames,* Plush Cushions; Extra-Firm, High-Resiliency Cushions; High-Density Cushions; FeatherblendTM Cushions, Preserve® Visco Gel Cushions, and Pillow Feather Filling
Five-Year Limited Warranty
Sleeper Mechanisms, Splendid Comfort Mattress, Memory Flex Mattress, Power Motors, Power Transformers, Power Electrical Components, Sunbrella® Fabrics, Kashmira® Fabrics, and Crypton® Home Fabrics
Three-Year Limited Warranty
Majestic Air Coil Sleep System Mattress and Majestic Air Coil Sleep System Pump
Two-Year Limited Warranty
One-Year Limited Warranty
Ottoman Springs, Exposed-Wood Frames,* Swivel Bases, Metal Mechanical Parts, Battery Packs, FlexAire2 Mattress, FlexAire2 Pump, Filling Materials, Pillow Fiber Filling, Upholstery Fabrics, and Upholstery Leathers
*Note: Home furniture styles with exposed-wood frames include the following: 3995, 6995.
The above warranties apply to the original purchaser only for as long as the product remains in the original upholstery covering.
The above warranties do not apply to furniture that is intentionally misused or to damage resulting from negligence, exposure, rental or commercial use, pet damage, or fabric damage or failure due to additional chemical treatments, improper cleaning, or where unusually heavy soiling or abuse is evident. These warranties are not transferable.
In the Event of Defects
In the event of defects, report them promptly to your Flexsteel retailer with proof of purchase. If the product is still under warranty, your Flexsteel retailer will make arrangements for repair or replacement. If the product is more than one year old, the warranted product will receive parts at no charge, but the owner is responsible for costs involving shipping and labor for repair.
Caution: Children should not be allowed to play on or operate reclining or motion products. The footrest of a recliner folds down upon closing and could result in injury to a child. Always leave unoccupied recliners in the closed, upright position.
Smoldering smoking materials or flames can cause urethane foam to burn, creating upholstered furniture fires.
Note: Loss of cushion resilience should not be confused with slight softening and flattening of cushion foam and fibers as a result of normal use and aging. Cushion materials conform to the shape of the user and should not be considered manufacturing defects.
Note: No two pieces of leather are exactly alike; variations and marks occur naturally and are not defects. As leather stretches to fit your body, it will develop a patina and comfort lines where you regularly sit.
Note: Velvets, chenilles, and fabrics containing rayon may have color variation within caused by the angle that light hits these fibers. Shading and crushing are normal signs of use and are not factory defects.
Please see a Flexsteel retailer for detailed warranty information.
Flexsteel Industries, Inc.
P.O. Box 877
Dubuque, IA 52004-0877